Find Your Serial Number

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Identify Your Gas Fireplace

The Fireplace Information card is located within every Valor gas fireplace produced. To access the card, remove the barrier screen, both side doors, and the bottom removable panel (see example). The card contains important information on both sides, including the model number and name, serial number, and more. The card must be left within the engine, even after registering your fireplace.

Additionally, you can find your fireplace model and serial number by scanning the QR code on the serial number labels included with each fireplace's documentation package.

Scroll below for complete details on identifying your fireplace model.

Find your serial number and product information on the fireplace rating plate

Gas Fireplaces

LT2, LT1, L3, L2, L1, & L1 See-Thru Linear

The Fireplace and Lighting Information card is located on a card under the firebox, below the window, at the right-hand side of the appliance. To access the card, remove the barrier screen, side doors, and cover panel.

LX2 3-Sided and Corner

The Fireplace and Lighting Information card is located on a card under the firebox, below the end window, on the end of the opposite wall. To access the card, remove the front and end barrier screens. The card is located on the lower right side of the unit.

LX1 Pier

The Fireplace and Lighting Information card is located on a card under the firebox, below the end window, at the front of the appliance. To access the card, remove the front and end barrier screens. The card is located near the front of the unit.

H6

The Fireplace and Lighting Information is located on a card behind the removable panel, at the right below the window. To access the card, remove the barrier screen, both side doors, and the bottom removable panel.

H5 & H3

The Fireplace and Lighting Information card is located on a card on the right-hand side of the fireplace appliance. To access the card, remove the barrier screen and side door.

H4

The Fireplace and Lighting Information is located on a card at the bottom of the fireplace, under the firebox. To access the card, unhook the inner bezel front with barrier screen. Locate the card near the gas valve/battery holder/receiver.

Horizon & Portrait

The Fireplace and Lighting Information is located on a card at the bottom of the fireplace, under the firebox. Depending on the front installed on your fireplace, the access to the card can differ. Access by Opening the bottom panel under the screen, unhooking the fret, or unhooking the trim with the barrier screen attached.

P2

The Fireplace and Lighting Information plate is located on a plate at the right-hand side of the appliance. To access the plate, remove the barrier screen and side door.

G4 & G3.5

The Fireplace and Lighting Information card is located at the right of the firebox. To access the card, remove the right-hand side door.

G3

The Fireplace and Lighting Information card is located under the firebox. To access the card, remove the barrier screen, the fret, or the bottom panel.

RetroFire

The Fireplace and Lighting Information card is located under the firebox. To access the card, unhook the bottom cover or fret.

Madrona Stove

The Stove and Lighting Information card is located at the back, underneath the firebox. It is rolled and inserted in a support. To access it, look underneath the stove, locate it, and pull it out.

Identify Your Electric Fireplace

The rating plate is located directly on Valor electric fireplace models. Accessing the plate is simple, as they are positioned inside the appliance or side panel. The rating plate details the model name, voltage, frequency, watts, and serial number information.

Do not remove the rating plate from the fireplace.

Scroll below for complete details on identifying your Valor electric fireplace model.