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Every now and then, you will need to clean your fireplace to maintain its maximum performance and appeal. The following guidelines will assist you in doing so.
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CAUTION: Do not touch any part of the fireplace while it is hot! Let the fireplace cool before cleaning it. For more information on fireplace safety please visit our Safety page.
One of the by-products of the combustion process in a gas appliance is a mineral which can show up as a white film on the ceramic glass of the viewing door. The composition of the deposit varies with location and time. It is believed to be associated with the varying sulfur content of the gas. You may have the problem intermittently.
We have consulted with ceramic glass manufacturers and they cannot offer a definitive solution to this problem. Dealers have tried various cleaning products with varying results. The following are recommendations only and are not meant to guarantee results. NOTE: This is a problem beyond Miles Industries’ control and is not covered under warranty.
Always securely replace the window and the barrier screen before lighting. Ensure that you DO NOT USE WINDEX OR AMMONIA BASED CLEANER TO CLEAN THE WINDOW.
The barrier screens can be dusted with a soft brush.
The matte cast iron parts can be brushed clean. The enameled cast iron parts can be cleaned with mild soap and water then dried with a lint-free soft cloth.
Clean the concrete stove body or surround trim by dusting down the surface regularly with a soft brush and occasionally follow up with a wipe over with a wet cloth. A sealer has been applied to the surface, no alcohol/solvent based cleaning agents nor polishes should be used.
Dry stains can be removed using a white or light colored cloth with mild soap and warm water when the material is cool, then dried immediately. If the stain is hard to remove, use a white or light colored synthetic scrub pad (not steel wool) and dry immediately. In case of an accidental spill, soak up the liquid immediatly with a dry cloth and follow up with a wipe down with a wet cloth.
Dust can be brushed from the ceramic logs/rocks and firebox walls after removing the front unit and opening the window.
Dust can also be removed from the burner using a soft brush after removing the ceramic logs. When cleaning, make sure that no particles are brushed into the slots of the burner.
Clean glass beads by putting them in the dishwasher for a cycle. Ensure they are completely dried before putting them back in the fireplace.
Clean steel surrounds and trims with mild soap and warm water on cooled surfaces only. Any alcohol/solvent base cleaner will weaken the coating and damage it.